Northern Territory Minister for Police Fire and Emergency Services Nicole Manison

Fighting Crime And Anti-Social Behaviour For New Tools To Assist Police

Victor P Taffa

Minister for Police Fire and Emergency Services, Nicole Manison, today announced the contract to replace the Police Real-time Online Information System (PROMIS) has been awarded to Niche Technology Incorporated.

“New system will mean officers will spend less time at desks and more time on the streets to better enable them to prevent crime and anti-social behaviour.” Minister Manison said.

“Every Territorian has the right to feel safe and expect their homes, businesses and property to be secure.”

“Territory Government is ensuring our Police have all the tools they need to undertake the tough job they have, as easily as they can.”

“This is why this Government is investing in sweeping alcohol reforms, 120 extra Police officers, and injecting more than $18 Million into programs aimed at breaking the cycle of youth crime.”

This new improved system ‘SerPro’ (to “Serve and Protect”) replaces PROMIS, the core ICT system that supports Policing in the Territory, which has reached the end of its useable life.

“Gunner Government is investing $45 Million over 4 years in a contemporary technology solution to replace PROMIS which will help further modernise Territory Policing.” Minister Manison said.

“Program SerPro will help support frontline Police officers by significantly improving access to Policing records digitally right across the Territory in real time, regardless of location and enable use on mobile devices.”

Canadian supplier, Niche is a specialist policing systems provider with extensive system deployments across Canada, the USA and the United Kingdom. In Australia, the Queensland and South Australian Police forces have been using the Niche system for some years.

ICT professionals from local Territory suppliers will be used to implement the project.

“When Program SerPro is fully implemented, 3 Australian Police jurisdictions will be using a common technology platform to support Policing activities, enhancing opportunities for cross border collaboration and improved Policing outcomes.” Minister Manison said.

“Territory is already working with Queensland and South Australia to learn from their experience as SerPro is implemented.”

Program SerPro will be implemented through a phased approach over the next few years to ensure a smooth transition.

Department of Corporate and Information Services (DCIS) is project managing SerPro on behalf of Northern Territory Police.